Growth by Integration and Consolidation

November 24, 2003   Growth by Integration and ConsolidationInformation technology was a key part of Anthem, Inc.’s process to bring behavioral health services in-house by Teri Jenkins As the stigma placed on mental illness and its treatment has decreased, the demand for mental health and substance abuse treatment has grown. With that growth has come increased demand for benefits to cover these treatments. It’s an enormous challenge since more than 51 million Americans suffer from mental illnesses in a single year. The costs of medical treatment and support for mental illness and substance abuse— coupled with indirect costs . . .