No Workflow, No Tech Success
Tuesday, October 23, 2012
At last week’s 2012 OPEN MINDS Technology & Informatics Institute, the issue of workflow was one of the repeated themes. The summary of that theme – if service delivery workflows are not created that include the introduction of a new technology, the benefits of that technology will likely not be successful. Let me give you a few examples...
In Monica Oss's presentation Which New Tech Is Right For You? How To Competitively Position Your Organization & Gain The Most Value From New Treatment Technologies, she discussed the importance of mapping new process workflows when it . . .
