On June 12, 2017, the California Department of Managed Health Care (DMHC), in a routine plan review, cited Kaiser Foundation Health Plan, Inc. for failure to ensure that it provided timely follow-up behavioral health appointments. The DMHC said its review found that the plan did not take effective and timely action when problems were identified for initial behavioral health appointment availability. Further, the plan lacked a process for regularly tracking availability and timeliness of behavioral health follow-up appointments and did not take effective and timely action when it identified problems.

California law requires health maintenance organizations (HMOs) such . . .

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California Department Of Managed Health Care Again Cites Kaiser Permanente Failure To Provide Timely Behavioral Health Appointments

On June 12, 2017, the California Department of Managed Health Care (DMHC), in a routine plan review, cited Kaiser Foundation Health Plan, Inc. for failure to ensure that it provided timely follow-up behavioral health appointments. The DMHC said its review found that the plan did not take effective and timely action when problems were identified for initial behavioral health appointment availability. Further, the plan lacked a process for regularly tracking availability and timeliness of behavioral health follow-up appointments and did not take effective and timely action when it identified problems.

California law requires health maintenance organizations (HMOs) such . . .

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Resource Available For Paid OPEN MINDS Circle Members Only
Not a paid member? Don't miss out! Sign up today and receive unlimited organizational access to all OPEN MINDS strategic advice, market intelligence, and management best practices – over 250,000 resources!
If you are already a paid member, log in to your account to access this resource and more. If you are a free member, you will need to upgrade to a paid membership before accessing this resource.

If you are not yet a paid member, learn more about the OPEN MINDS Circle Market Intelligence Service Membership on our website, reach out to our team at info@openminds.com, or call us at 877-350-6463.