What Does ‘Center Of Excellence’ Mean Now?

For executives of specialist organizations trying to stake out a place in an integrated market, understanding and packaging the “value” of unique expertise is key. My colleague, Monica E. Oss, spoke to the emerging opportunities for specialist organizations as falling in two categories—specialty care coordination and crisis management/diversion programs for consumers with special needs—in her keynote, Reinventing Your Organization: Key Management Best Practices For A Value-Based World, at The 2018 OPEN MINDS Management Best Practices Institute. Success in either of these roles requires specialist organizations to be recognized by health plan managers as "uniquely qualified"—or . . .