My briefing last week on using feedback to improve your leadership skills, Using Feedback To Build Your Leadership IQ, brought some great comments from our readers—and my own team. I think I hit a nerve asking about whether the leadership of health and human service organizations are ready for the market transitions that lie ahead.

My colleague Richard Maye posed the four key questions that he thinks every board of directors needs to ask about their chief executive officer (CEO):

Is the leader "brave" (confident) enough to ask those tough questions?
Do members of the organization feel safe (comfortable . . .

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