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OPEN MINDS Announces New Managed Care Competencies Assessment, Rating Managed Care Operations Efficiency In 12 Domains

GETTYSBURG, Pa. (August 12, 2018) – OPEN MINDS announces the release of a new Managed Care Competencies Assessment, now available for purchase in the OPEN MINDS Shop. The OPEN MINDS Managed Care Competencies Assessment is an online, self-assessment for executives of health and human service provider organizations looking to examine their organizational competencies for optimized performance in the managed care market. Whether the organization is looking to get its first contract with a health plan or already has managed care contracts in place, this assessment will help provider organizations assess their managed care operations.

“We now have 77% of the insured population enrolled in health plans—with that number passing 68% in Medicaid and 33% in Medicare. For most health care programs, whether their managed care operations are efficient determines whether the program is sustainable. Our team—lead by senior associates Richard Louis and John Talbot—has developed a state-of-the art organizational assessment to answer that question,” said OPEN MINDS chief executive officer, Monica E. Oss. “Our new assessment tool is focused around 12 key management domains and the competencies that support them to present each provider organization its own set of recommendations for improvement in each area.”

The new OPEN MINDS assessment is focused on the organizational and technical competencies service provider organizations need to make a successful transition to managed care or be more successful with its current managed care contracts. The Managed Care Competencies Assessment evaluates and identifies competencies across 12 key management domains:

  1. Managed Care Clinical Operations
  2. Customer Centric Intake and Admission Process
  3. Managed Care Marketing
  4. Revenue Cycle Management: Admissions
  5. Revenue Cycle Management: Billing
  6. Revenue Cycle Management: Collections
  7. Leadership and Human Resources
  8. Information Technology/Systems
  9. Metrics Management
  10. Quality Management
  11. Compliance Management
  12. Margin Management

When completed, the OPEN MINDS assessment tool tabulates a unique set of recommendations for improving any deficiencies in each competency across the 12 key management domains. Leadership teams can work together as a group to complete the assessment or have individual members of leadership assess the organization from their point of view.

The Managed Care Competencies Assessment is included with Elite membership to The OPEN MINDS Circle and can also be purchased in the OPEN MINDS Shop at https://www.openminds.com/store/. Elite members can access the assessment tool immediately with their unique access code available in their account.

For additional questions and inquiries, please contact Tim Snyder, Vice President, OPEN MINDS at 717-334-1329 or tsndyer@openminds.com

ABOUT OPEN MINDS

OPEN MINDS is a national market intelligence and strategic advisory firm focused on the sectors of the health and human service field serving consumers with chronic conditions and complex support needs. Founded in 1987 and based in Gettysburg, Pennsylvania, the 175+ associates provide market insights and innovative management solutions designed to improve operational and strategic performance. Learn more at www.openminds.com.