IT Touches Everything

At one point, technology was the domain of the billing department. But, as Scott Green, Senior Vice President & General Manager, Behavioral Health at Netsmart explained, in the current environment, technology is an essential ingredient in creating "value" across the organization. Or put another way—"IT touches everything."

In the coming years, performance expectations for health and human service organizations will continue to increase. The organization that is best able to use technology to improve their performance is the organization that is best positioned to succeed.

For more on metrics-based performance management, check out these resources in the OPEN . . .