Anticipating The Strategic Impact Of Virtual Health
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I've begun to think more about the impact of "virtual health" on the competitive advantage and sustainability of health and human service organizations. First, the term. This overarching construct came from William Lopez, M.D., CPE, Senior Medical Director, Behavioral Health of Cigna Behavioral Health, when he discussed Cigna's key initiatives for addressing the needs of consumers with complex conditions in his presentation, Key Issues Shaping The Market For Complex Consumers: The Health Plan Perspective On What Executives Need To Know To Succeed, at The 2018 OPEN MINDS Executive Leadership Retreat. Instead of simply discussing "telehealth . . .