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141 Consumer Experience Solutions Available In The Health & Human Service Field Offerings: An OPEN MINDS Analysis

GETTYSBURG, Pa. (January 19, 2020) — In an analysis of health and human service technology products available nationwide, OPEN MINDS found 141 that offer consumer experience functionality. Consumer experience technology products are defined as tools to measure and improve consumer engagement and satisfaction. The focus of these tools can be found in areas such as data leveraging, experience development, security, consumer customization, and portability.

Of the 141 products, 77% (108) serve the primary care market, and 75% (106) serve the mental health market.

Consumer Experience Technology Products
By Health & Human Service Market

Primary Care
108
Mental Health
106
Non-Hospital Based Acute Care
102
Residential & Hospital-Based Acute Care
97
Addiction Treatment
91
Chronic Care Management
87
Long Term Services & Supports
87
Retail Clinics & Urgent Care
87
Children & Family Services
76
Autism & I/DD Services
74
Social Services (Including Homeless)
69
Adult Corrections Health Care
63
Payers-Health Plans-Care Managers
57
Juvenile Justice
48

A comprehensive list of consumer experience health care technology products is available at HealthTechNavigator.org.

HealthTechNavigator.org is the only online directory laser-focused on health care technology specifically for the health and human services (HHS) sector. With over 2,800 products, from nearly 1,000 vendors, and organized by 45 HHS-relevant categories, HealthTechNavigator.org is the most comprehensive HHS technology resource.

HealthTechNavigator.org connects provider organizations and tech vendors, closes the gap between them, and restores order to what has been the chaos of understanding technology designed for the field.

If your technology product is not featured, or you have a listing and would like to enhance it, contact OPEN MINDS at Contact@HealthTechNavigator.org, or call us at 877-350-6463.

ABOUT OPEN MINDS

OPEN MINDS is an award-winning information source, executive education provider, and business solutions firm specializing in the domains of health and human services serving consumers with chronic conditions and complex support needs. For thirty years, we’ve been pioneers for change – helping organizations implement the transformational business practices they need to succeed in an evolving market with new reimbursement, competition, policies, and regulations.

OPEN MINDS is powered by a national team of experienced executives and subject matter experts with specific expertise and experience in nine key market areas – mental health, addictions, chronic conditions, autism and intellectual/developmental disabilities, long-term care, children’s services, social services, juvenile justice, and corrections health care. Our mission is to improve the quality of care for consumers with complex support needs by improving the effectiveness of those serving them – provider organizations, payer and insurance organizations, government agencies, pharmaceutical organizations, and technology firms. Learn more at www.openminds.com.