In October 2019, the Texas Health and Human Services system released the 2020 fiscal year business plan outlining the key strategies for how the agencies and divisions of the state will accomplish the goals in the report. The goals outlined in the report include improving procurement and contracting processes; culture, recruitment, and retention; leverage technology; improve regulatory processes that protect Texans; increase long-term care ombudsman capacity; enhance behavioral health care outcomes; increase independence and positive outcomes for individuals with disabilities, women, mothers, and children; and increase quality and transparency . . .

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