Building A Value-Driven Culture

“Faced with the choice between changing one's mind and proving that there is no need to do so, almost everyone gets busy on the proof.” — John Kenneth Galbraith

Most executive teams have started down the path of determining what infrastructure they need to work in a contracting environment focused on value and performance (for this month’s coverage of that, see Working With Health Plans—The 7-Part Checklist). But there is a parallel development path that is needed—moving to a more data-driven culture that is compatible with the emerging value-based landscape. So how do you . . .