Weekly News Wire | February 15, 2021
North Carolina Awards Medicaid Managed Care Ombudsman Contract To Legal Aid Of North Carolina
On January 13, 2021, the North Carolina Department of Health and Human Services selected Legal Aid of North Carolina (Legal Aid) to provide Medicaid Managed Care Ombudsman services for the state’s Medicaid beneficiaries. Legal Aid will partner with the Charlotte Center for Legal Advocacy and Pisgah Legal Services to educate and inform beneficiaries about the state’s transition to Medicaid managed care through outreach events, a public website, and a toll-free phone number. The Ombudsman will also help beneficiaries resolve issues within the Medicaid managed care delivery system. The Ombudsman services will begin in spring 2021.
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