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By using telepsychiatry, Federally Qualified Health Centers (FQHCs) in rural areas were able to manage the mental health care for people diagnosed with bipolar disorder and/or post-traumatic stress disorder (PTSD). Using telepsychiatry for consumers with these illnesses, improvements were noted in perceived access to care, decreases in mental health symptoms, and decreases in medication side effects. Quality of life scores improved by 32% based on the Veterans RAND 12-item Health Survey (VR-12) Mental Component Summary (MCS).

FQHCs delivered telehealth mental health services using two models: telepsychiatry/telepsychology enhanced referral (TER) and telepsychiatry collaborative care (TCC). In . . .

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