Building A Quality & Safety Infrastructure: The Harris Center Case Study is starting in

There’s Never A Dull Moment – The Most Read OPEN MINDS Management Newsletter Articles Of 2021

J. Paul Getty once said, “Without the element of uncertainty...even the greatest business triumph would be dull, routine, and eminently unsatisfying.”

I'm not sure that most executives of health and human services provider organizations would agree. For many of my colleagues in those positions, I think they would take a little more "dull." It's been a wild 24 months—with the pandemic and politics (with both a big "P" and little "p") shaping the lives of most leaders.

Despite the twists and turns, we have a good idea of what the U.S. health and human service . . .

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