The Next Big Thing: Coming Up With That New Service Line For The Future

The greatest challenge for the executives of most organizations serving complex consumers is coming up with “the next big thing.” It’s that high-value, mission-focused service line that will be the core of your organization’s service line portfolio and a key to success. Structural changes in the health and human service value chain will make many services obsolete (or at least in need of a serious remake) over time . . .