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This presentation took place on August 24, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. In this informative session, attendees heard from provider organizations who have faced such disruptive forces and learn how they addressed the challenge. This session included an overview of the root causes of employee burnout and disengagement including Covid-19’s role, real-life stories of disruption from provider organizations and implemented solutions, and central strategies on supporting the workforce while keeping any eye on restoring pre-pandemic revenue. Speakers: Amanda Nugent Divine, M.A., M.S., LMFT Chief Executive Officer, Kings View Corporation . . .

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