By Monica E. Oss The financial stability of health and human service provider organizations is certainly being tested. For the past eighteen months, we’ve had the pandemic effect on the field. Hospital operating earnings before interest, taxes, depreciation, and amortization for 2020 fell nearly 5 percentage points without factoring in federal emergency relief funding (see National Hospital Flash Report). The long term care industry is expected to see a $34 billion (24%) revenue decline in 2020 and 2021, along with additional expenses of $60 billion due to COVID, resulting in 1,813 facilities closing (see Protect Access To Long Term Care For Vulnerable Residents Thousands Of Nursing Homes & Assisted…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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