Building A Trauma-Informed Culture: The Youth Home Case Study
1:00 – 2:00 pm ET
Trauma-Informed Care (TIC) recognizes the widespread impact of trauma and incorporates this understanding into all aspects of services. To be successful in meeting its goals, the implementation of TIC must go beyond basic awareness training to fully inform all aspects of care.
In this one-hour live event, Peggy Kelly, Chief Executive Officer of Youth Home, Inc., will present how her organization took TIC and evolved it from an idea into an organizational framework that touches every level of staff, every consumer interaction, and every operational process.
She will share how in 2018, Youth Home launched a multi-year, organization-wide transformation to embed TIC as a cultural and clinical foundation, including leadership alignment, staff-wide training, and structural redesigns that changed treatment, communication, and workplace safety. She will also present a clear roadmap for embedding TIC principles into operations.
Executive attendees will learn:
- How to identify indicators of cultural misalignment and recognize when a system-wide shift toward TIC is needed.
- What organizational structures and leadership commitments are required to make the principles of TIC operational across departments.
- How to manage and overcome implementation barriers, from staff resistance to communication breakdowns, while maintaining momentum for change.
Featured Speakers
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Peggy Kelly, LPC-S, Chief Executive Officer, Youth Home, Inc.Peggy Kelly has 30+ years experience in mental health and substance abuse treatment, including clinical and leadership backgrounds across Alabama, Georgia, Michigan, and Arkansas. Her work includes direct care, behavioral health policy development, and delivery of employee assistance services for Fortune 500 companies. As CEO of Youth Home, Peggy oversees operations and long-term strategy, with a focus on expanding access to trauma-informed care for youth with complex behavioral health care needs, including Reactive Attachment Disorder and Developmental Trauma Disorder. Her priorities include broadening program reach, exploring opportunities for growth, and increasing revenue diversity to sustain and scale impact.
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