Extreme Usability: Improving the Workforce Experience – Tech Innovations for the Business, Clinician, and Beyond
October 19, 2022
Free Executive Web Briefing Courtesy Of Netsmart
October 19, 2022 | 1:00 – 2:00 p.m. ET
By combining clinical and IT perspectives with a modern, easy-to-use, intuitive user experience, provider organizations are able to drive processes that result in better outcomes and efficiency. In this OPEN MINDS webinar, attendees will learn how health care technology has become a tool to attract, engage, and retain staff while maximizing reimbursement and improving care. With end user experience at the forefront, time spent on administrative tasks are dramatically reduced so clinicians can focus on delivering care as well as harnessing the power of the ecosystem around the EHR.
In this webinar, learn how:
- Digital tools not only enhance clinical care, but improve revenue and compliance simultaneously
- Organizations are reducing documentation by 50% utilizing artificial intelligence (AI) and natural language processing (NLP) to drive efficiency, productivity, and staff retention
- Mobile dispatch technology is enabling faster response times and enhancing client and staff satisfaction
Tricia Zerger, Director, Child & Family and Developmental Services, Netsmart
As Director of Human Services, Tricia Zerger works closely with the clinical, development and product teams to ensure all Netsmart technology and services align with client and market needs. This allows clients across the human services community to thrive in emerging models of care, like value-based reimbursement. She also advances Netsmart thought leadership promoting addiction treatment, autism, behavioral health, child and family services, I/DD, and other human services markets.
An active participant in advancing healthcare technology since 2003, Tricia’s career at Netsmart began in 2014. Over her tenure, she has held a variety of roles in areas such as solutions consulting, CareGuidance strategist, and director of marketing, and director of specialty markets. Tricia holds a master’s degree in Professional Counseling and a bachelor’s degree in Psychology from the University of Kansas. She serves as one of the Netsmart Certified Mental Health First Aid Trainers. Netsmart has certified 1,000 associates in various locations across the country, with a goal of 100% certification. Tricia recently became a certified trainer of QPR’s (Question. Persuade. Refer) industry-leading approach to suicide prevention. She is helping Netsmart associates feel empowered to effectively intervene on behalf of suicidal and in-crisis people.
Event Sponsored By:
Netsmart, a leading provider of Software as a Service (SaaS) technology and services solutions, designs, builds and delivers electronic health records (EHRs), health information exchanges (HIEs), analytics and telehealth solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in the human services and post-acute care (which comprises home care and hospice and senior living) markets. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.
By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it.
For more than 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,500 associates work hand-in-hand with our 680,000+ users at our clients across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative. Learn more about how Netsmart is changing the face of healthcare today at www.ntst.com.