Rebuilding Leadership ‘From The Inside Out’: The Project Transition Case Study
Success relies in large part on an executive team with a well-defined list of mission-critical skills. The top required skills include leadership and strategic planning, financial management, business development capabilities, information and technology management, and the strategic management of operations and human capital. Health and human services organizations often struggle with fragmented leadership, unclear communication, and cultural misalignment. The solution can require strategically overhauling the executive corps, resulting in a high-performing, value-driven leadership team.
During this one-hour live presentation, Project Transition chief executive officer (CEO) Luke Crabtree and President Dr. Stacey Dixon will share how they restructured their leadership “from the inside out,” to execute a high-performing, mission-driven leadership model.
Hands-on advice and guidance will include how Project Transition embraced radical transparency, built a servant leadership model, and implemented planning tools like ARCI (Accountable, Responsible, Consulted, Informed) matrices, LEAP (Leadership Effectiveness and Potential) assessments, and strategic “rocks” to sustain long-term performance.
Executive attendees of this session will learn how Project Transition:
- Redefined leadership accountability by splitting CEO and operational roles
- Simplified and realigned its core values to drive culture change
- Used performance-based bonus structures to reward teamwork—not titles
- Created “3-deep” layers of expertise to ensure continuity and succession
- Elevated overlooked staff into top-performing leadership positions
Featured Speakers
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Loren “Luke” Crabtree, J.D., MBA, Chief Executive Officer & Owner, Project TransitionLuke Crabtree brings a deep personal and professional commitment to transforming lives through behavioral health care. As Owner and CEO of Project Transition—and the son of its founder, the late Dr. Loren Crabtree—Luke has spent over 18 years guiding the organization from the ground up, shaping its evolution with hands-on leadership and a clear vision for growth. In 2017, driven by a mission to expand access and equity for underserved populations, he launched Person Centered Supports, a sister agency focused on meeting the complex behavioral health needs of individuals with intellectual and developmental disabilities (I/DD) and those involved in the forensic system. Under Luke’s leadership, both organizations continue to innovate in preparing people for meaningful lives in their communities, empowering recovery, independence, and dignity at every step. -
Stacey Dixon, MHA, Ph.D., President, Project TransitionDr. Stacey Dixon is the President of Project Transition. She joined Project Transition after serving as the Behavioral Supports Director for Long Term Services and Supports programs at BlueCare Tennessee, a Medicaid managed care organization, which is a subsidiary of BlueCross BlueShield of Tennessee. She is a licensed psychologist with over 30 years of experience of working with individuals with intellectual and developmental disabilities (I/DD) and co-occurring behavioral health disorders. Dr. Dixon was the Chief Operating Officer at Cloverbottom Developmental Center and the Harold Jordan Center, where she led the transformation of those State-operated Intermediate Care Facilities (ICFs) to community-based supports for persons with I/DD. She has held both clinical and leadership positions in a variety of service-delivery systems, including Home and Community-Based Services, inpatient and outpatient mental health, academia, Center of Excellence, private practice, and skilled nursing facilities.
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