Big Wave Systems Contracts With CMS To Support Consumers Seeking Health Insurance 

The Centers for Medicare & Medicaid Services (CMS) contracted with digital platform developer Big Wave Systems to provide its Help On Demand technology platform to link consumers seeking Marketplace health insurance with brokers. The comany's Help On Demand platform is powered by Synapse technology and uses artificial intelligence and machine learning to match consumers with brokers who can provide timely and tailored assistance.

Help On Demand is a consumer assistance referral system that quickly connects consumers seeking assistance with Marketplace-registered, state-licensed agents and brokers in their area who can provide assistance with Marketplace plans and enrollments. Only . . .