Highmark Health engaged Verily for a six-year collaboration to develop Highmark Health’s Living Health model to reinvent the health care experience for Highmark Health customers and clinical professionals. The collaboration agreement centers on Verily providing digitally-enabled care solutions to manage chronic conditions, with potential initial areas of focus to include congestive heart failure and chronic obstructive pulmonary disease (COPD), as well as a clinical insights platform that will allow Highmark Health to use data to guide consumers through personalized pathways for care. These solutions will be part of Highmark Health’s Living Health model for consumers and clinical professionals.
The Living Health model is designed to eliminate the fragmentation in health care, re-engineering the health care delivery model to provide a seamless, simpler and smarter customer experience. In addition to offering improved interactions with patients, the Living Health model will free clinicians from time-consuming administrative tasks while providing them with timely personalized data, real-time remote monitoring, and actionable information about each patient.
Leveraging Verily’s advanced analytics and artificial intelligence and Highmark Health’s clinical insights and expertise — gathered through its unique relationship and experience with patients as both insurer and provider – these solutions will be refined through a robust, nimble, test-and-learn environment to build evidence and clinical validation for condition-specific solutions. Verily, and its subsidiary Onduo, will simultaneously collaborate with Google Cloud to integrate these chronic disease solutions into Highmark’s Living Health model and the Living Health Dynamic Platform currently being built on Google Cloud.
Ultimately, the Living Health Dynamic Platform will enable clinicians to determine the appropriate next set of personalized actions for each consumer, taking into account comorbidities, patient interests and goals, and more. These chronic disease solutions will also extend care outside of the traditional clinical setting — integrating virtual care, digitally enabled devices, and coaching to support consumers in between visits.
Built on top of Google Cloud’s secure, reliable infrastructure, privacy and security are a guiding principle of the Living Health model. Highmark Health controls access and use of its patient data using rigorous, long-standing organizational privacy controls and governance. Verily will join the existing Highmark Health-Google Cloud Governance structure, which includes Verily participants in each of the Committees: Executive Committee, Joint Steering Committee, and Data Ethics and Review Board (DEAR), which will ensure that uses of data are consistent with prescribed ethical principles, guidance, and customer expectations.
Highmark Health is the parent company of Highmark Inc., a hospital system, and other businesses. Highmark Inc. and its subsidiaries and affiliates provide health insurance to more than 5.6 million members in Pennsylvania, West Virginia, and Delaware as well as dental insurance, and related health products through a national network of diversified businesses. Highmark Health’s other subsidiaries include an integrated delivery network comprised of eight hospitals, more than 2,500 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania; and an information technology business focused on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge, and integrated cloud-based platforms.
Onduo, a Verily subsidiary, launched initially with the type 2 diabetes population and delivers lifestyle and clinical interventions that leverage deep analytics, connected smart devices, innovative software, and access to specialty care. Launched in 2015, Verily is a subsidiary of Alphabet focused on life sciences and healthcare. Verily’s mission is to make the world’s health data useful so that people enjoy healthier lives. Verily develops tools and devices to collect, organize and activate health data, and creates interventions to prevent and manage disease. Verily partners with leading life sciences, medical device, and government organizations, using deep hardware, software, scientific, and healthcare expertise to enable faster development, meaningful advances, and deployment at scale.
This was reported by Highmark Health on March 2, 2021.
Contact information: Living Health, Highmark Health, Fifth Avenue Place, 120 Fifth Avenue, Pittsburgh, PA 15222-3099; 412-544-7000; Website: https://www.living.health/
Contact information: Highmark Health, Fifth Avenue Place, 120 Fifth Avenue, Pittsburgh, PA 15222-3099; 412-544-7000; Website: https://www.highmarkhealth.org/hmk/index.shtml