St. John’s Episcopal Hospital in Far Rockaway, New York, opened a new behavioral health wing in its emergency department. The space includes an evaluation room; a private interview room; an exam room; and 11 curtain divided care areas with a combination of beds and recliners, and a space that can be used as a quiet room for consumers to self-manage their symptoms. The space is intended to provide a comforting and safe environment.
The behavioral health team members complete state training in prevention and management of crisis situations. The training is offered by the New York State Office of Mental Health. It focuses on how to de-escalate behavioral health-related crises by using verbal techniques and the least restrictive interventions possible.
In the emergency department, the behavioral health team members collaborate with St. John’s outpatient behavioral health team members to ensure that consumers receive a follow-up visit within 48 hours of being discharged after a behavioral health visit. The interview space in the new behavioral heath wing provides an opportunity for warm handoff to outpatient services. The St. John’s behavioral health team will also connect consumers with community-based organizations that provide services such as care coordination, addiction treatment, and crisis respite.
St. John’s Episcopal Hospital has 257 beds. It provides emergency and ambulatory care to the densely populated, culturally and economically diverse, and medically underserved populations of the Rockaways and Five Towns in southern Queens County and southwestern Nassau County, New York. St. John’s is accredited by The Joint Commission’s Health Facilities Accreditation Program and is approved by the New York State Department of Health.
This was reported by LIHerald.com on June 17, 2021.
Contact information: Terri Coyle, MSW, Vice President of Behavioral Health, St. John’s Episcopal Hospital, 327 Beach 19th Street, Far Rockaway, NY 11691; 718-869-7000; Website: https://ehs.org/