The Trevor Project Launches New AI Tool To Support Crisis Counselor Training

The Trevor Project, the world's largest suicide prevention and crisis intervention organization for lesbian, gay, bisexual, transgender, queer & questioning (LGBTQ) young people, launched its "Crisis Contact Simulator," a proprietary, artificial intelligence (AI)-powered counselor training tool that simulates digital conversations with LGBTQ youth in crisis. Developed in collaboration with Google.org, the first-of-its-kind "Crisis Contact Simulator" will help train counselors and prepare them to support youth in crisis. The organization seeks to triple its number of digital volunteer crisis counselors during 2021.

The Crisis Contact Simulator is a new component of the organization's counselor . . .