The U.S. Department of Veterans Affairs (VA) launched a new appointment scheduling tool at the VA Central Ohio Healthcare System to make medical visits more efficient for clinical professionals and veterans. A critical component of VA’s Electronic Health Record Modernization (EHRM) effort, the Centralized Scheduling Solution (CSS) will be implemented at all VA health facilities to expedite care coordination throughout the department. Through EHRM, VA will move from using its existing electronic health record (EHR) system, the software that stores consumer information and tracks all aspects of veteran care, to a new EHR solution that is interoperable with . . .

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