Understanding The “Risk” In An “At-Risk” Contract
The "more is better" thinking that has traditionally dominated the health and human service field is slowly, but surely, diminishing. I recently read a great take on the pressures facing health and human service managers in a great Q&A the former Administrator of the Centers for Medicare and Medicaid Services, Don Berwick, gave to HealthLeaders Media (see Q&A: Don Berwick Reflects on Healthcare Reform, Part I). He said:

“The most common metaphor from leaders is this: They've got one foot on the dock and one foot on . . .

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