Responding To The Rapidly Changing Marketplace: Howard Shiffman, Former CEO When OPEN MINDS asked former CEO and current OPEN MINDS senior consultant Howard Shiffman about the challenges facing the health and human resources industry today, his answers came quickly – "Funds, referral agents, rates, licensing rules, lack of cash in a lot of organizations," Mr. Shiffman said. "Never have we seen the market place changing so rapidly. I had been out there for 34 years, and now in my CEO coaching, I’m trying to get them through a number of changes in the industry that are . . .
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