By Monica E. Oss, Chief Executive Officer
Transformation = A thorough change in composition or structure. Adaptation = The change or the process of change by which an entity becomes better suited to its environment. As executives in the health and human service field look ahead, the challenge is moving from adaptive reaction to the changes of the past 18 months—to proactive organizational transformation for what lies ahead. Leading transformation is new territory for most executives—but there is a best practice roadmap to lead that transformation process. The roadmap has six key elements—some harder than others. Market intelligence and strategy development are . . .
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