We are coming up on almost two years when many health care services have been delivered to consumers in their homes due to the pandemic. Behavioral health was particularly affected by this change, but the largest proportion of services—of all specialties—shifted to telehealth (see “Telehealth” Is “Health” In The Next Normal). And over the past…

It’s time for another pivot. Over the past two years, most specialty provider organization executive teams have adapted their service delivery model to the realities of pandemic health care. And for many months, most services were delivered using telehealth. Pre-pandemic use of telehealth was less than 0.01% of total visits. In the first quarter of…

The big strategic question facing most executive teams in the health and human services field is—what strategies are needed to best serve complex consumers sustainably and how do leaders incorporate those strategies into their organizations? That is the strategic question of the moment, and it is a big one. Deciding “what comes next” starts with…

Most Americans who need support would prefer to live in their own homes in the community—and not in some congregate care facility. A pre-pandemic survey by AARP indicated that 76% of Americans over the age of 50 want to live at home as they age (see 2018 Home & Community Preferences: A National Survey Of Adults…

It is common for many adults, post hospitalization, to spend at least three to four weeks in a skilled-nursing facilities (SNF) for “rehab.” But that may become the exception rather than the rule—with consumers going directly home from their hospital procedure (see Hospital Discharges To Home Health Rebounding, But SNF Volumes Lag).
The SNF…