Remember the "superball"? It was one of my favorite toys. The superball's performance is a function of its science. They are made of an "uber elastic" synthetic rubber that immediately recovers to its original shape after impact, while simultaneously reversing its spin. No matter how hard you slammed a superball into the ground, it just bounced higher. It was amazing. (And one piece of legend—the name "Super Bowl" was inspired by the superball.) So what does this have to do the financial management of health and human service organizations? Ideally, every organization should be a 'financial superball'. With . . .
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