How Do You Make Technology “Work” For You?

Many organizations are focused on technology – specifically how to make technology investments that "pay off" for their organization. My take is that most management teams know that they need to incorporate some of the many emerging technologies into their organization's service. The rationale is simple – keeping the competitive advantage and assuring organizational sustainability in an environment where technology is changing the fundamentals of how health and human services are delivered.

But the question is, what technology and how to integrate those technologies into organizational operations? Our research at OPEN MINDS has identified what we refer to as the “four . . .