How The ‘Superutilizer Effect’ Has Driven Integrated Care & Changed The Mental Health Landscape

To discuss the “superutilizer effect” first you need to know what we mean when we say “superutilizer.” This cohort is the small percentage of the population that is responsible for the majority of health care spending, thanks in large part to high rates of multiple chronic conditions (MCC). As health plan managers evaluate strategies for improving the effectiveness of their population health management programs, addressing this high-needs population is most often near the top of the list.

The link between the health care utilization of this high-needs population and behavioral health – and mental health specifically – has become increasingly . . .