Moving Your Services To Where Your Consumers Live

Who could have known, when we decided on writing an issue on home-based service delivery, that we would be publishing it at a time when almost all services – except emergency services – would be delivered in the home. The COVID-19 pandemic has made home-based services the ‘preferred’ delivery model.

The White House just announced extension of social distancing until April 30. More than half of all Americans have officially been ordered to stay at home. As of March 27, 23 U.S. states and cities and counties in other states had issued stay at home orders. Ten other . . .