Negotiating Payer Rates & Contracts: It’s A Relationship Business

“Payers are not to be feared. And we need to stop looking at them as adversaries. Payers are on our side and care as much about consumers as we do,” said Beth Klawitter, Vice President of Payer Relations at Strategic Behavioral Health (SBH). She talked to OPEN MINDS recently about how specialty provider organization executives can build strong relationships with payers and better leverage contracts for increased revenue. Her “back to basics” framework is one that delivers results.

SBH, started in 2006, offers behavioral health services to children, adolescents, adults, and seniors through acute inpatient care, partial day programs, intensive . . .