Integrated service delivery models – loosely defined as the delivery of primary care and behavioral health services in a collaborative fashion – are of great interest in today’s health and human services field. And, these “integrated services” are preferred by payers because of the potential to decrease costs through better coordination. So much so, that provider executive teams need to understand that from the payer perspective, "integration means coordination." Integrated Care Management Models Vs. Integrated Service Delivery Before providers can get maximum benefit from understanding that integration and coordination are synonymous for payers, they must understand that the word . . .
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