In a fast-paced market, health and human service leaders are required to embrace change, in whatever form it comes. From policy changes, to new market competitors, to new technologies, to shifts in staffing and operations – the adaptable leader should be able to adjust their reaction and decisionmaking process to fit the present challenge no matter how swiftly that change develops.

This month when we reached out to Lori A. Accardi, LMSW, Executive Director, Encompass Health Home, Catholic Charities Of Broome County with three questions about overcoming challenges in the field, she reiterated the importance of change leadership. Our questions . . .

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