When tech implementations fail, there is plenty of blame to go around – blame for both the management team and the vendor. Assuming that you have linked your tech adoption to both a viable business strategy, and you have done due diligence during your tech vendor selection, the easiest way to avoid this a failed implementation is to have an actual implementation plan. This sounds obvious, but I have seen too many organizations dive into an implementation without clear project planning, adequate project management resources, and budget for training – all the stuff of “best practice implementation.” Quite simply, management teams need . . .
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