Technology As A Workforce Solution

What do the following two trends have in common?

First, there are projected shortages for every type of labor in the health and human service field—there are too few psychiatrists, nurse practitioners, direct support professionals, and home care workers (see Staff Vacancies Just Got A Little More Important & Complicated, Workforce Shortages As A Strategy Issue, and Where Have All The Psychiatrists Gone?).

Second, the trajectory for technology spending by health and human service organizations continues to increase, with an estimate that health care organization tech budgets would rise 8.8% in 2018 (see 2018 Tech Budgets To Rise . . .