Improving Service Delivery While Cutting Costs: Lessons From Mainstay Life Services is starting in

Telehealth – What Should You Know ‘Before The Curtain Goes Up’?

At the 2014 iteration of the OPEN MINDS Technology & Informatics Institute, I touched on a very important perspective on telehealth in the health and human services field – are we near the “tipping point” in the widespread adoption of telehealth, or are we facing a future of slow and uneven adoption (see Using Telehealth To Reduce Costs & Add Revenue: A Guide for Provider Organization Executive Teams)? Building a sustainable program depends on how you answer this question – and that answer contains four key parts. Before “the curtain goes up” on a new telehealth program, provider organizations need to:

Evaluate . . .

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