The First Law Of Service Line Development: Speed Matters

The turbulence in the health and human service field is forcing executive teams to consider doing “something new.” Provider organizations are diversifying their payer mix and expanding their geographies. Specialty organizations are getting into primary care—like Acadia and Talkspace (see Acadia Targets Physical Care, Behavioral Health Integration As Opportunity For Growth and Talkspace & Wheel Partner On Virtual Physical, Mental Health Care Offering). Some are moving to become care managers (see I/DD-Focused Partnership Solutions Acquires Medicare ACO, Alliance For Integrated Care Of New York). 

My mantra for new service development has long been “fail fast.” The new . . .