Virtual Care: Now & Forever?

What a difference three months makes. At the start of 2020, telehealth and virtual were knocking at the door of health care, with a market estimated at $45 billion and set to grow 19.3% in the next six years (see Telemedicine Market Size). Roll forward one quarter and virtual care—that group of tech-enabled services like telehealth, remote monitoring, virtual reality treatment, asynchronous “store-and-forward” diagnostic services, and untold thousands of apps facilitating care, mindfulness, assessments, and recovery—have gone from strategic forethought to a lifeline for provider organizations and consumers alike.

To get a sense of . . .