By Kristen Wagner Tuesday, July 24, 2012 At last month's 2012 OPEN MINDS Planning & Innovation Institute I was presented with one of those instantly clarifying questions when it comes to outcomes – "what single measure would tell you the most about your success or failure?" This was the question asked by OutcomeTools Chief Executive Officer Mike Petree and Anasazi Foundation President Michael Merchant in their presentation Trends In Residential Treatment: The National Association Of Therapeutic Schools & Programs Project all members. Outcomes are most important when put in the context of the payer and/or the consumer. To develop customer-oriented outcome measures, Mr.…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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