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Do Copayments Interfere With Recovery?

September 12, 2011 Last week, we continued an ongoing discussion about copayments and deductibles – and collections. In response to our piece, The Collections Conundrum all members, my colleague and OPEN MINDS Advisory Board member Gary Humble provided some additional advice on how service provider organizations can improve their collection of consumer cost-sharing amounts in Tips for Improving Collections all members. And, it appears that advice is much needed. In this week’s edition of the OPEN MINDS Weekly News Wire, we reported on a recent study that demonstrated the vast need for improvement when it comes to collections – 70 . . .

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