By Margaret M. Conner-Levin, MSW Earlier this month, the U.S. Senate Committee on Veterans Affairs introduced new legislation to create third-party oversight of the Department of Veteran's Affairs' (VA) implementation of Cerner as the system's new electronic health record (EHR) platform. The implementation process has been plagued by delays and cost increases to the point where Senators from both parties felt that more direct supervision of the process was necessary (see VA Snafus Prompt Bipartisan Call For More EHR and Senators Move To Ramp Up Oversight Of VA's $16B EHR Project). While most EHR implementation failures don't necessitate congressional oversight or generate national headlines, it’s…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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