4 Keys To Make New Tech Work

Earlier this month, the U.S. Senate Committee on Veterans Affairs introduced new legislation to create third-party oversight of the Department of Veteran's Affairs' (VA) implementation of Cerner as the system's new electronic health record (EHR) platform. The implementation process has been plagued by delays and cost increases to the point where Senators from both parties felt that more direct supervision of the process was necessary (see VA Snafus Prompt Bipartisan Call For More EHR and Senators Move To Ramp Up Oversight Of VA's $16B EHR Project).

While most EHR implementation failures don't necessitate congressional . . .