Building Your Leadership Factory

Most health and human service chief executive officers (CEOs) I know think a lot about whether they have the right team for the decade ahead. The shifts in the field—more competitive, tech-enabled, and value-based—demand new skill sets among the executives and managers. Not only do team members need a well-rounded set of hard skills (including digital literacy) and soft skills—but they must also possess the pragmatic prospection to envision the future and welcome change.

As executives inevitably retire or depart, most CEOs wish they could avoid recruiting and select among a team of highly . . .