Standardizing administrative and clinical processes has historically been a challenge in the health and human service field. A great illustration of the effects of this lack of standardization is the just-released study from BMJ, a medical journal. The study found that 6% of consumers experience in harm in a medical setting and that 50% of that harm is preventable – much of this due to a lack of standardization (see Prevalence, severity, and nature of preventable patient harm across medical care settings: systematic review and meta-analysis). And this lack of standardization is responsible, in part, for the slow adoption of new…
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