By Joe Naughton-Travers, Ed.M. Greetings from Gettysburg and the first day of our 2017 OPEN MINDS Executive Leadership Retreat! Yesterday, my colleague and OPEN MINDS Chief Executive Officer Monica E. Oss wrote about some of the key points from her pre-retreat workshop in the article, Leadership Lesson #1 - Don't Be Surprised! I was particularly interested in her list of key market disruptors in the health and human service verticals serving consumers with complex conditions. It made me think about how provider organization executives can plan for this disruption and position their organization to be sustainable in the face of new competition – and…
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COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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