Successful performance management requires a team that is data-driven and agile. At OPEN MINDS, we created a field-tested process of taking management teams from strategy to data transparency—a process I presented during the Performance Management For The C-Suite: An Executive Briefing at the 2020 OPEN MINDS Performance Management Institute in Clearwater, Florida. Deploying data-driven management over time requires executive teams to shift focus, metrics, and measures as the market and strategies change (see Performance Management Is Never Done). As a "numbers person", I tend to think that anyone who gets data knows what to do with it—and will do it.…
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