Choosing the right electronic health record (EHR) is a complicated and, particularly in the health and human services field, a nuanced process.  So much depends on your business and service models/clinical model – and rarely does a provider organization management team find an EHR solution that provides 100% of the functionality they need.

And, the effects of EHR use in health care delivery systems – both good and bad – can raise problematic issues for many provider organizations. We learned this in Texas with the much-covered Ebola case (to read how that story developed, check out Procedural flaw in EHR system . . .

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