Last week we had a great time in New Orleans at The 2017 OPEN MINDS Strategy & Innovation Institute, where among other things, we talked about the importance of innovation in the current health care market (see ‘Agile Innovation’ Needed For The Challenges Ahead). One of the big issues that surfaced again and again over the course of the institute was how provider organizations can work with payer organizations to implement innovative programs and treatment models.

From Mr. Donlin’s perspective, the key to building a relationship with health plans is to start by identifying the big “pain points” for . . .

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